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How can Conversational Intelligence accelerate the sales journey?
By on April 26, 2021

Unlike chatbots, Conversational Intelligence (CI) can do much more than process predefined conversations. It doesn’t look to replace human interactions but to improve them. In fact, CI is used by..

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What are open-ended questions and their impact on your sales call?
By on April 21, 2021


As former FBI hostage negotiator and businessman, Chris Voss said, “Negotiation is not an act of battle; it’s a process of discovery. The goal is to uncover as much as possible.”

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How to close the sales performance gap -
By on March 30, 2021


For the longest time, the ability to sell has been considered an art. It has been thought of as a quality that you either have or not.


However, with the advent of Sales Intelligence..

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Is selling an art or science? Let’s decide once and for all
By on March 25, 2021

You may have come across this question several times in your sales career —Is sales a dark art or a science? It’s a question that solves only as many problems as it creates. Let’s spend..

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How to improve discovery calls using conversational intelligence
By on March 18, 2021

We see people flocking to airports despite warnings that holiday travel may worsen the COVID-19 surge (and assurance that such restrictions won’t recur in 2021!). Neither Twitter nor..

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Benefits of conversational artificial intelligence in 2022 -
By on March 11, 2021

It wouldn’t be an exaggeration to say that the combination of AI and Data Science could help you, as a sales leader, perform better at every aspect of your job. It can all get better with..

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10 Best tactics to grab & retain the customer attention in 2021
By on March 4, 2021


As the human attention span drops further (now down to 8 seconds), we realize it’s becoming harder to pay attention. Especially since the pandemic forced millions to work from home, your..

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Top 5 sales closing techniques to close more deals in 2022
By on February 25, 2021

Closing sales is the ‘make or break’ step that means time lost or revenue earned. There are several reasons why a deal doesn’t close. To start with, 1/3rd of salespeople feel closing sales..

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Why and how to analyze customer sentiment on sales calls
By on February 18, 2021

Not even trained professionals can claim to make a 100% accurate assessment of human sentiment. Effective methods like reading body language and facial expressions too fail when..

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Why context should be the holy grail during a sales call
By on February 11, 2021

People see the world through their own lens. To change the way your customers look at things, you need to give them the perspective you have through context setting.

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